:root{--bg-color:#00101a;--panel-bg:#ffffff08;--panel-border:#ffffff14;--card-bg:#ffffff05;--text-primary:#fff;--text-secondary:#fff9;--accent:#ddbe3d;--accent-hover:#c9ab35;--accent-dim:#ddbe3d26;--danger:#ef4444;--success:#10b981;--success-dim:#10b98126}body{background-color:var(--bg-color);color:var(--text-primary);height:100vh;margin:0;font-family:Inter,-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica,Arial,sans-serif;overflow:hidden}*{box-sizing:border-box}input,button{font-family:inherit}::-webkit-scrollbar{width:8px}::-webkit-scrollbar-track{background:0 0}::-webkit-scrollbar-thumb{background:#ffffff1a;border-radius:4px}::-webkit-scrollbar-thumb:hover{background:#fff3}.app-container{width:100vw;height:100vh;display:flex;overflow:hidden}.glass-panel{background:var(--panel-bg);-webkit-backdrop-filter:blur(16px);border:1px solid var(--panel-border)}.login-container{justify-content:center;align-items:center;width:100vw;height:100vh;display:flex}.login-card{text-align:center;border-radius:24px;flex-direction:column;gap:20px;width:400px;padding:40px;display:flex}.login-card h1{color:var(--accent);margin:0 0 10px;font-size:28px;font-weight:700}.login-card p{color:var(--text-secondary);margin-top:-10px;margin-bottom:20px}.input-field{border:1px solid var(--panel-border);width:100%;color:var(--text-primary);background:#0003;border-radius:12px;padding:12px 16px;font-size:16px;transition:border-color .2s}.input-field:focus{border-color:var(--accent);outline:none}.btn-primary{background:var(--accent);color:#001d2d;cursor:pointer;border:none;border-radius:12px;width:100%;padding:14px;font-size:16px;font-weight:600;transition:background .2s,transform .1s}.btn-primary:hover{background:var(--accent-hover)}.sidebar{border-right:1px solid var(--panel-border);-webkit-backdrop-filter:blur(20px);background:#0000004d;flex-direction:column;width:400px;height:100%;display:flex}.sidebar-header{border-bottom:1px solid var(--panel-border);justify-content:space-between;align-items:center;padding:24px;display:flex}.sidebar-stats{border-bottom:1px solid var(--panel-border);gap:12px;padding:16px 24px;display:flex}.stat-card{border:1px solid var(--panel-border);background:#ffffff08;border-radius:12px;flex-direction:column;flex:1;gap:8px;padding:12px;display:flex}.stat-human{background:#ddbe3d0d;border-color:#ddbe3d33}.stat-bot{background:#10b9810d;border-color:#10b98133}.stat-label{color:var(--text-secondary);letter-spacing:.5px;align-items:center;gap:6px;font-size:11px;font-weight:700;display:flex}.stat-value{align-items:baseline;gap:4px;font-size:24px;font-weight:700;display:flex}.stat-human .stat-value{color:var(--accent)}.stat-bot .stat-value{color:var(--success)}.stat-value span{color:var(--text-secondary);font-size:12px;font-weight:500}.dot{border-radius:50%;width:8px;height:8px}.dot-human{background:var(--accent)}.dot-bot{background:var(--success)}.logout-btn{color:var(--text-secondary);cursor:pointer;background:0 0;border:none;transition:color .2s}.logout-btn:hover{color:var(--danger)}.conv-list{flex-direction:column;flex:1;gap:12px;padding:16px;display:flex;overflow-y:auto}.conv-item{-webkit-backdrop-filter:blur(10px);cursor:pointer;border:1px solid var(--panel-border);background:#ffffff08;border-radius:12px;flex-direction:column;gap:12px;padding:16px;transition:transform .2s,border-color .2s,box-shadow .2s;display:flex}.conv-item:hover{border-color:#fff3;transform:translateY(-2px);box-shadow:0 8px 24px #0003}.conv-item.active{background:#ffffff14;border-color:#ffffff26}.conv-item.bot-active{border-left:4px solid var(--success)}.conv-item.human-active{border-left:4px solid var(--accent)}.conv-header{align-items:center;gap:12px;display:flex}.avatar{width:40px;height:40px;color:var(--text-primary);background:#ffffff1a;border:1px solid #ffffff1a;border-radius:50%;justify-content:center;align-items:center;font-size:16px;font-weight:600;display:flex;position:relative}.online-dot{background:var(--success);width:12px;height:12px;box-shadow:0 0 8px var(--success);border:2px solid #1a1e28;border-radius:50%;position:absolute;bottom:0;right:0}.conv-info{flex-direction:column;flex:1;display:flex}.conv-name{font-size:16px;font-weight:600}.conv-phone{color:var(--text-secondary);font-size:13px}.conv-badges{gap:8px;display:flex}.badge{border-radius:6px;align-items:center;gap:4px;padding:4px 8px;font-size:11px;font-weight:600;display:flex}.badge-bot{background:var(--success-dim);color:var(--success);border:1px solid #10b98166;animation:2s infinite alternate glow-green}@keyframes glow-green{0%{box-shadow:0 0 2px #10b98133}to{box-shadow:0 0 10px #10b98199}}.badge-human{background:var(--accent-dim);color:var(--accent);border:1px solid #ddbe3d33}.take-chat-btn{background:var(--accent);color:#001d2d;cursor:pointer;border:none;border-radius:8px;justify-content:center;align-items:center;gap:8px;width:100%;margin-top:4px;padding:10px;font-weight:700;transition:all .2s;display:flex;box-shadow:0 4px 12px #ddbe3d33}.take-chat-btn:hover{background:var(--accent-hover);box-shadow:0 4px 16px #ddbe3d66}.chat-window{-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);background:#0000001a;flex-direction:column;flex:1;display:flex}.chat-banner-human{-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px);background:#ddbe3d1a;border-bottom:1px solid #ddbe3d33;flex-shrink:0;justify-content:space-between;align-items:center;padding:16px 24px;display:flex}.banner-content{align-items:center;gap:12px;display:flex}.banner-content .icon-container{background:var(--accent);color:#001d2d;border-radius:8px;padding:8px;box-shadow:0 0 12px #ddbe3d4d}.resolve-btn{border:1px solid var(--accent);color:var(--accent);cursor:pointer;background:0 0;border-radius:8px;padding:8px 16px;font-weight:600;transition:all .2s}.resolve-btn:hover{background:var(--accent);color:#001d2d;box-shadow:0 0 12px #ddbe3d4d}.chat-header{border-bottom:1px solid var(--panel-border);-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);z-index:10;background:#0000004d;flex-shrink:0;align-items:center;gap:16px;padding:16px 24px;display:flex;position:sticky;top:0}.chat-messages{background:0 0;flex-direction:column;flex:1;gap:20px;padding:24px;display:flex;overflow-y:auto}.message-wrapper{flex-direction:column;max-width:75%;display:flex}.message-wrapper.left{align-self:flex-start}.message-wrapper.right{align-self:flex-end}.message-meta{color:var(--text-secondary);align-items:center;gap:6px;margin-bottom:6px;font-size:12px;display:flex}.message-wrapper.right .message-meta{flex-direction:row-reverse}.message-bubble{white-space:pre-wrap;word-wrap:break-word;-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px);border-radius:12px;padding:14px 18px;font-size:15px;line-height:1.5}.message-left{border:1px solid var(--panel-border);background:#ffffff0d;border-bottom-left-radius:4px}.message-bot{background:#ffffff1a;border:1px solid #ffffff26;border-bottom-right-radius:4px}.message-human{background:#10b98126;border:1px solid #10b9814d;border-bottom-right-radius:4px}.chat-input-container{-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);border-top:1px solid var(--panel-border);padding:16px 24px;padding-bottom:env(safe-area-inset-bottom,24px);background:#0000004d;flex-shrink:0;align-items:center;gap:12px;display:flex}.chat-input-wrapper{border:1px solid var(--panel-border);background:#ffffff0d;border-radius:24px;flex:1;align-items:center;padding:8px 16px;transition:border-color .2s,background .2s;display:flex}.chat-input-wrapper:focus-within{border-color:var(--success);background:#ffffff14}.chat-input{color:var(--text-primary);background:0 0;border:none;outline:none;flex:1;padding:8px 0;font-size:15px}.send-btn{background:var(--success);color:#001d2d;cursor:pointer;border:none;border-radius:50%;justify-content:center;align-items:center;width:44px;height:44px;transition:transform .2s,box-shadow .2s;display:flex;box-shadow:0 4px 12px #10b9814d}.send-btn:hover{transform:scale(1.05);box-shadow:0 4px 16px #10b98180}.send-btn:disabled{color:var(--text-secondary);cursor:not-allowed;box-shadow:none;background:#ffffff1a}.chat-empty{flex:1;justify-content:center;align-items:center;height:100%;display:flex}.chat-empty-message{-webkit-backdrop-filter:blur(16px);border:1px solid var(--panel-border);color:var(--text-secondary);text-align:center;background:#ffffff0d;border-radius:16px;padding:30px 50px;font-size:16px;font-weight:500;box-shadow:0 12px 40px #0003}.back-btn{color:var(--text-primary);cursor:pointer;background:#ffffff1a;border:1px solid #fff3;border-radius:8px;justify-content:center;align-items:center;gap:6px;margin-right:12px;padding:8px 12px;font-size:14px;font-weight:500;transition:background .2s;display:none}.back-btn:active{background:#fff3}@media (width<=768px){.sidebar{width:100%}.app-container.chat-active .sidebar,.chat-window,.chat-empty{display:none}.app-container.chat-active .chat-window{width:100%;display:flex}.back-btn{display:flex}}